We deliver in Egypt within 2-5 working days (weekends and official holidays are excluded).
We deliver worldwide within 5-10 working days (weekends and official holidays are excluded).
*Packages cannot be opened. Returns while courier is at your door will cost the shipping fee .
> EXCHANGE & REFUND :
Your satisfaction is important to us Please read below the refund and exchange policy described in detail, in order to know which case applies to your case, and follow the correct procedure Once you receive your order, you can always check the product while the courier waits . In case you wish to receive a refund/swap, you can immediately return it to the courier and pay the shipping fee only. During the sale, any items) ordered at a discounted price cannot be exchanged or refunded. • When the courier leaves, we do not accept any refund or exchange
(2) Provide us with your order number and photo of the received product
To avoid duplicated requests and miscommunication, kindly use just one of these channels to reach out to us.
*Please note that MANKI has the right to refuse accepting returned items if used and if without original packaging condition.
*Note that if a returned item does not meet the above conditions, it will be returned to the address of the original order and the cost of shipping will be deducted from your order.
*Exchanged products should be unused and returned with all tags & labels intact in their protective packaging.
> WHAT WE ARE NOT RESPONSIBLE FOR :
-Item damage resulting from misuse -Item damage from not following washing instructions
(Email us at Mankiegypt@gmail.com with your order number and reason for exchange)
